Please read this information carefully for your own benefit.
FANPLAY.GG (the "Website") is owned and operated by Frontier Gaming B.V. ("FANPLAY", "we" or "us"), a company with its registered office located at New Haven Office Centre, Emancipatie Boulevard 31, Curaçao. FANPLAY is licensed and regulated by the Government of Curaçao under gaming licence 5536/JAZ.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Gambling means entertainment, fun and excitement for the majority of our users. But we also know that for some of our users, gambling has negative side effects. In medical science, pathologic gambling has been recognised for many years as a serious sickness.
Since our first day, we have thought about this problem and try our best to help where we can. Under “Responsible Gambling”, We understand multiple steps of measures, with which a gambling provider can help to reduce the possibility of negative side effects appearing. -In case they already appear, we also try to take active steps against them.
The most important instruments against negative side effects from gambling are knowledge and education about the risks of gambling to support our users’ self-control.
Information and contact
Our Support will help you via email at all times with no additional costs for you:
Our Support will not give out any information about you without your consent to anyone else.
In addition, you can also take a self-assessment, if you are already addicted to gambling at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
And you can also find additional information about gambling addictions at:https://www.begambleaware.org/safer-gambling/
We recommend you to think about the following hints before gambling to ensure gambling stays fun for you and with no negative side effects:
Before you start gambling, think about how much you can afford to gamble according to your financial situation. Play with amounts which are for fun and for your entertainment
Try to not take to huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.
Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.
It is smarter to not play when you are extremely stressed, depressed or under to much pressure. Also, do not play when you are under the influence of medications, drugs or alcohol.
You should take breaks when you become tired or cannot concentrate anymore.
To make it easier to have an overview how much time and money You spend on gambling, it is highly advised to not create more than one account per person.
To use our Service, You have to be 18 years or older. To avoid abuse, keep your login data safe from any minors near you.
Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.
For parents, we can recommend a list of internet filters to support them from keeping their children from any context which is not appropriate for them:
In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you. “Self-Exclusion” means, that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span of 1 month and 5 years. They also will explain all future steps and what we need from you.
Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self Exclusion, you may not create a new account. Every attempt to create a new account during Self Exclusion violates our Terms of Service and may result in the permanent ban of your original account.